In their groundbreaking critically acclaimed collaboration, Paradox and Imperatives in Health Care , award-winning authors. Bauer and Hagland explain why providers must draw upon internal resources to increase net revenue and provide the quality of care that payers and consumers are demanding. Through numerous case studies, the authors show how pioneering health care organizations are using performance improvement tools—including lean management, Six-Sigma, and the Toyota Production System—to produce excellent services as inexpensively as possible. This book challenges health care leaders to change their status quo mentality and to put their organizations on a positive path… while redirection is still possible.  
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Healthcare Management
Reference
Professional

While there is plenty of data identifying where healthcare in America falls short, it can be a challenge to find practical, hands-on information about how to fix it. The critically acclaimed Pittsburgh Way to Efficient Healthcare changes that. This book provides a look at how principles borrowed from industry—in specific Toyota’s concept of lean manufacturing—can be applied to make healthcare safer, as well as more effective and less costly. The book is a compilation of case studies from units in different hospitals around the Pittsburgh region that successfully applied industrial principles to the benefit of patients and the satisfaction of employees. This book has already received rave reviews from a large number of public policy and health experts.
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Healthcare Management
Lean Manufacturing
Reference
Professional

Now in its 17 th fully updated edition, this volume is the most widely used and recognized guide to the Malcolm Baldrige National Quality Award. This simple and comprehensive resource enables companies to master the exhaustive criteria of the nation’s leading business performance award. This exclusive reference guide provides detailed descriptions of the 18 examination items and the 32 areas that comprise the seven major categories. It reveals what examiners look for in each area and provides powerful suggestions to achieve results.  By consulting this reference, businesses will acquire the winning knowledge necessary to capture the award.
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Quality Assurance & Total Quality Management
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Professional

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Lean Manufacturing
Reference
Professional

All businesses are dependent on cost-incurring office and administrative processes. In Creating the Ultimate Lean Office , Raymond Louis takes the definition of waste a step further than lean manufacturing does. Louis defines any office activity, even if it adds value, as wasteful if it is manually performed when it can be cost-effectively automated. He calls the technique to eliminate manually performed activities administration automation. It encourages the design of automated processes to meet the needs of their environments. This book, in the hands of an improvement team applying due diligence, will create a lean office that can compete with the best organizations in the world.
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Lean Manufacturing
Reference
Professional

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Lean Manufacturing
Reference
Professional

No manufacturer can afford to ignore the pressing environmental issues of today. To do so puts both their profit line and their legacy at risk. As part of the Enterprise Excellence Series , this book brings together articles and case studies covering environmental, and energy issues that were previously published in the Association of Manufacturing Excellence’s Target Magazine . It covers both areas of moral responsibility, as well as legal and economic considerations. Chapters are organized in three areas: Protecting the Environment, Using Energy Wisely, and EPA Case Studies, making it easy to track down the information desire.
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Lean Manufacturing
Manufacturing & Processing
Reference
Professional

For years, lean initiatives have generated staggering improvements on the shop floor. And now many business leaders want these lean benefits incorporated into non-traditional environments. This bookdemonstrates how to efficiently translate and transition lean manufacturing principles into any office. Inthis work, Carlos Venegas confirms that the competitive advantage will go to those who manage information most effectively and efficiently. It is not enough to be a lean manufacturer - you need to be a lean business. The author translates the language of Lean Manufacturing into the language of Lean Office Flow , bringing bits, bytes, and conversations into the concrete world of process improvement.
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Lean Manufacturing
Reference
Professional

A practical how-to guide, this book takes readers through the ins and outs of planning and executing Kaizen Events in non-manufacturing settings and conducting post-event follow-up to sustain the changes made. The authors provide methods and tools to help build a motivated workforce and lay a foundation for continuous improvement. Readers will learn how to effectively scope the activity, engage the right people, and facilitate events with measureable results..Their clear, concise presentation allows beginners and experienced practitioners to venture into non-manufacturing environments with comfort and ease. An accompanying CD provides immediate access to a number of Excel-based tools.
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Lean Manufacturing
Reference
Professional

Toyota’s methods have rendered remarkable results in high-volume plants, but they have not been fully understood and correctly applied in high-mix, low-volume environments. While lean principles apply in such an environment, implementation methods and tools must be adapted and alternate methods embraced. Written by Greg Lane, one of the few individuals certified as a Toyota Production System Key Person, this book is specifically geared for manufacturers that have hundreds to thousands of active part numbers with few or no ongoing forecasted volumes, and for shops that build to order. It focuses on eliminating non-value-added activities and instituting improvements on repetitive jobs.
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Business & Management
Supply Chain Management
Reference
Professional