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Lean Manufacturing
Reference
Professional

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Lean Manufacturing
Reference
Professional

Fully updated with enhanced methods to reflect the latest ISO 9000 and ISO/TS 16949 standards, The Basics of FMEA, 2nd Edition systematically assists developers and engineers in achieving quality and cost efficiency. It fully defines Failure Mode and Effect Analysis and provides a definitive ten step method for its implementation illustrated by an extended case study. The book demonstrates how to involve all stakeholders in the process so as to identify and preemptively eliminate those product deficiencies that originate in production. With a long track record of success in the military and the automotive industry, FMEA is now being applied to production concerns across a variety of industries.
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Quality Assurance & Total Quality Management
Lean Manufacturing
Reference
Professional

Physicians, nurses, pharmacists, and other medical professionals who serve on the boards of private, nonprofit institutions often do so with much more diligence than knowledge. Very little material exists to cover the range of issues that are so vital at a time when health care institutions face patient overloads and budget shortages. Written by leading health care advocates and authorities, this volume provides a readily accessible resource that helps define the functions of a board member and summarizes the problems that they most likely will face including finance and compliance issues, as well as funding and strategic planning.
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Healthcare Management
Reference
Professional

This book presents a progressive, cost-cutting efficiency system that builds on material requirement planning (MRP) and enterprise resource planning (ERP) to facilitate improved customer satisfaction. It illustrates how shifting the focus from inventory replenishment to customer service results in a better product, received exactly on time, and with actual cost. The author elaborates on the classic "5 Whys" technique as it applies to customer satisfaction planning (CSP), explains manufacturing system evolution, looks at how to establish and personalize the customer relationship as well as rate and forecast clients, and presents examples of CSP in action.
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Business & Management
Lean Manufacturing
Supply Chain Management
Reference
Professional

Customers and markets identify needs and companies design products and services to fill those needs. While this relationship may seem straightforward, the development process can often be a root cause for customer dissatisfaction and can lead to substantial waste throughout an enterprise that can be felt for years. Such waste can be avoided by consciously applying lean thinking and detailed mapping to the development process. In Value Stream Mapping for Lean Development , Drew Locher provides an accessible, enjoyable, how-to guide to value stream mapping that highlights its tremendous impact on product development and accompanying processes.
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Lean Manufacturing
Reference
Professional

Looking for ways to improve quality and cut costs, healthcare organizations are in the midst of overhauling all of their operational systems, as they seek to achieve heightened levels of quality. After providing a historical perspective and an analysis of the changing demands and demographics behind this current push, noted healthcare write Mark Hagland provides a thorough look at in-depth case studies involving dramatic transformations in health delivery systems of varying complexity. Hagland also looks at the role of information technology in these transformations and discusses likely outcomes and future trends.
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Quality Assurance & Total Quality Management
Healthcare Management
Lean Manufacturing
Reference
Professional

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Lean Manufacturing
Reference
Professional

Hidden opportunities to improve profits in the healthcare industry abound in the area of discharge planning. Based on 25 years of experience, Birjandi and Bragg show hospital administrators and directors how they can tap into new revenue using the Six Sigma DMAIC model (Define, Measure, Analyze, Improve, and Control). The book’s step-by-step implementation strategy highlights five concepts: redefining the whole idea of discharge planning, focusing on the right metrics, augmenting re-design with lean concepts, applying a practical approach to improvement, and creating a results-oriented culture. The book includes a comprehensive case study, as well as a spreadsheet that can be used to track success.  
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Healthcare Management
Lean Manufacturing
Reference
Professional

Metrics-based Process Mapping (MBPM) is a process-design methodology that combines the cross-functional aspects of traditional swim-lane process maps with the key time and quality metrics incorporated within Value Stream Maps. Especially effective for analyzing and designing office, service, and technical processes, this CD contains an Excel-based tool to electronically archive and distribute current and future state MBPMs that have been created manually in a cross-functional team setting. The tool includes a custom toolbar to ease the mapping process and an auto-calculation feature that compares current and future state process performance metrics.  
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Lean Manufacturing
Reference
Professional