What Works for GE May Not Work for You 'Using Human Systems Dynamics to Build a Culture of Process

Focusing on Lean Enterprise, Six Sigma, and Human Systems Dynamics, this guide provides new tools for managing and sustaining process improvement in today’s complex non-linear environments and helps readers apply new, relevant theory to their own management practices. With more than 50 combined years of change management and process improvement consulting experience, the authors offer valuable practical insights for creating dynamic organizational change. They describe the impact of both linear and adaptive approaches to process improvement. Case studies reveal ways to avoid common mistakes and demonstrate how to integrate new processes with past efforts.
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Quality Assurance & Total Quality Management
Quality Control & Reliability
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